Issue details

Revised Complaints Policy

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 21/03/2024

Anticipated restriction: Public  -

Decision due: 2 Sep 2024 by South Norfolk Cabinet

Decision due: 14 Oct 2024 by South Norfolk Council

Lead member: South Norfolk Portfolio Holder for Communities (Deputy Leader), South Norfolk Portfolio Holder for Environment, South Norfolk Portfolio Holder for Health & Leisure, South Norfolk Portfolio Holder for Leader, South Norfolk Portfolio Holder for Planning & Economic Growth, South Norfolk Portfolio Holder for Resources & Innovation

Contact: Hannah Mawson, Customer Experience and Insight Lead Email: hannah.mawson@southnorfolkandbroadland.gov.uk, Corinne Lawrie, Assistant Director of ICT/Digital and Transformation Email: corinne.lawrie@southnorfolkandbroadland.gov.uk.